Realtime Voice AI Contact Center
~2 s to ~0.2 s
Knowledge-lookup interruption latency, controlled A/B (n=4 calls per arm)
ARIA, MII's voice AI contact center: ~2 s to ~0.2 s interruption latency in a controlled A/B (n=4 calls per arm), grounded answers and human handover.
- AI Engineering
- May 2026 to Oct 2026




